We accept returns, but please be considerate of our return policy. We're a small company and offer small batch, hand made products. If you would like to return or exchange an item, please read this first:
For size exchanges:
We want you to be satisfied with the fit of your DaVincis, but please note, our shoes are designed to wear into the shape of your foot with age and are designed to have a longer and more roomy toe box.
Many of our customers (and myself included) can wear multiple sizes. I personally wear 1/2 larger than normal with an 11.5 men's in the Baxter (pull on style) and can go down to a 10.5 in the lapworth (lace up) if needed.
Before making a size exchange, please keep in mind that a little extra room in the toe box is fine. This will adjust. If you find the shoes to be too tight, you may want to consider a size exchange.
We want you to be fully satisfied, but we're still a small company and request you do not take advantage of our free shipping or return policy.
However, if you are not fully satisfied with your purchase, you may return unworn merchandise by mail with the original sale receipt, within 15 days of purchase. Please note, defective or damaged merchandise can only be returned if it’s unworn.
To request a Return:
Please email Scott.Service@DaVinciShoes.com
Please include the reason for returning the shoes.
You may call our shop at anytime for questions.
Our phone number is 323-505-7101